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[Cut up the following cards along the dotted lines and mix them up. The participants have to match the courses (Product) with the correct contents. There is only one item for each Product] 


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PRODUCTCONTENTSGeneral Purpose Program English (GPP)Develops language proficiency in English required in day-to-day social or professional lives. Allows students to first get a basic knowledge and then, develop higher skills. Access to Professional English Program (APP)Develops language proficiency in English required for day-to-day interactions in the corporate world and in business situations. Teaches how to use globally acceptable phrases and expressions accurately and confidently.Foreign Language General Purpose ProgramsDevelops proficiency in a foreign language required for everyday situations. Allows students to first get a basic knowledge and then, develop higher skills.iCan HindiA functional language course intended to help and meet the requirements of people from other countries who have to work or live in Hindi-speaking parts of India. The emphasis is less on grammar and covers basic conversation; day to day situations like travel, boarding and lodging, ordering in restaurants, etc; inside the office and basic functional vocabulary. Juniors CoursesGeared to develop language skills in children below thirteen and in teenage years in day-to-day social and school life.Business WritingFor people who need to plan and work with letters, faxes, e-mails or reports in English. The program covers the language skills needed by these people and imparts key strategies to enable one to be able to correspond via written media. It enables and empowers participants to be able to:(a) differentiate between the different elements of correspondence;(b) make written confirmations to plans, meetings, etc.;(c) request or respond to enquiries;(d) use the right tone in their correspondence to make a positive impact;(e) use strong words appropriately;(f) communicate clearly and precisely so as to build long-term relationships.
Interview SkillsIt is aimed at helping people from different walks of life tackle job interviews successfully;  designed to hone their communication skills to a point where they are comfortable in any job interview situation, and are able to project a confident and positive image of themselves to the interviewing panel. Helps students in:(a) assessing and understanding job advertisements;(b) compiling a resum� and writing covering letters;(c) preparing for an interview;(d) tackling awkward interview questions;(e) taking follow-up action.The participants receive tips on appropriate language for interview situations and the course also addresses such issues as etiquette, grooming and body language during an interview.Presentation SkillsFor people who need to make presentations to different kinds of audience. The course imparts the necessary language skills to make a presentation and shows a professional way of organizing one�s presentation in any given context. It helps students to:(a) know the key components of a presentation;(b) know how to tailor each according to a given context;(c) have the language skills that would be required to make a presentation in a business environment;(d) be able to make a presentation flow.(e) know how to compare, contrast, highlight, reformulate , reiterate and digress;(f) know how to present facts and figures;(g) be able to interact with the audience.Socializing Across CulturesFor people who need to travel a lot or to meet people from a range of cultures, for those who are part of international organizations and those who have an international clientele. The aims of the program are to develop the language skills and necessary confidence to develop a good rapport and comfortably carry on an informal conversation with a business partner or a foreign acquaintance. It helps students:(a) know the greetings and introductions to be used while meeting and parting from people;(b) be better equipped to receive visitors;(c) be able to use public transportation with ease; (d) have the ability to offer and seek local advice;(e) be able to discuss personal backgrounds;(f) know how to deal with invitations and meetings. HYPERLINK "javascript:hideans('more9')" 

Negotiation Skills
For people who need to negotiate and to put forward proposals and counter proposals; imparts the language skills that enables one to negotiate in different situations, learn key negotiating strategies and develop an understanding of what non-verbal language implies to enable one to negotiate successfully. It helps students to:(a) set the scene for negotiations;(b) check and confirm the requirements of the both sides;(c) bargain effectively;(d) overcome obstacles by focusing on problems and exerting pressure;(e) clinch a deal with an agreement and concluding actions;(f) interpret signals and body language.

Telephoning Skills
For people who need to talk frequently on the phone in English and who would benefit from telephone techniques training within the customer care context. The course develops the necessary degree of clarity and cordiality while speaking on the phone in any business context, to enable a person to understand the other side of a phone call in a better way, and to increase the telephone skills of people with a customer care orientation. It helps participants to:(a) appreciate their vital role in providing customer service through their use of the telephone; (b) understand how to apply the principles of telephone communications which enhance customer satisfaction;(c) enhance their skills for identifying customer needs and controlling calls;(d) be able to get through, begin and end a call;(e) be better equipped to deal with messages, to report them and follow up on them;(f) be able to get themselves across better through reinforcing, suggesting, recommending or confirming;(g) be able to make new contacts and participate in conference calls;(h) apply professional skills when speaking in English on the phone.


Voice Quality ModuleA skill based program that helps non-native speakers of English to speak with clear voice and improve their listening comprehension. The course helps participants:(a) with techniques to negate their mother tongue influence which prevents successful communication;(b) to understand the rhythm of spoken English;(c) analyze and resolve problem sounds;(d) raise awareness of how different sounds are produced inside the mouth;(e) speak English with the necessary inflections and changes of pitch to help in conveying the intended meaning.
IELTS Preparation

Note- The IELTS is an international standardised test of English language proficiency. IELTS is required by most of the academic institutions in Australia, New Zealand, UK, Canada, and South Africa, and over 3,000 academic institutions in the United States, and various professional organisations. One also needs IELTS if they wish to migrate to Australia, New Zealand, or Canada.It helps a student to improve each of the four skills: listening, reading, writing, and speaking with the aim to develop acceptable proficiency in English language so that one can work or live in the UK, Canada, Australia, New Zealand and South Africa. The program is tailored to suit specific needs, allowing practice on an array of graded exercises designed to move a student up from the simple to the more complicated tasks. Various strategies and techniques are also taught in this course to help tackle various questions across all skills effectively.
iOL (inlingua Online Learning)A sophisticated platform of pre-defined exercises and activities that helps improve listening, speaking, reading and writing skills by bringing together the benefits of both classroom learning and online learning. It has a wide array of online grammar, reading and listening exercises correlated to the student books� exercises to complement language training. Has a host of reference material built on standardized learning paths for wider exposure including dictionary, inlingua videos, phrase book, grammar, vocabulary, writing and reading exercises and a workbook. iOL MobileThis helps to access the inlingua Online Learning on the move. It is accessible on any device being used to access the system and automatically directs the user to the appropriate URL. It is compatible with iOS (Apple devices), Android 2.3+, Blackberry 6+ and Windows Phone.
mylinguaA platform to communicate with others on Facebook in English. It helps to keep in touch with other inlinguans and offers a peep into what�s happening at inlingua.

Online Placement Tests

Note- login at www.i-e-learn.com
It lets a user place himself or herself on the inlingua language ladder without visiting a centre physically. It requires an Internet access and with a click, the user can start attempting the questions. After 24 minutes, the questions fade away and the score shows up. After that, the user needs to contact the nearest inlingua centre for further registration.

Managing Effective Meetings
For people who need to organize, attend and/or preside over meetings for various purposes. The program covers the language skills necessary to present one's viewpoint successfully in a meeting and to give strategy tips that will add to the productivity of meetings. It helps participants to be able to:(a) open a meeting with initial formalities;(b) structure a meeting;(c) suggest, recommend, agree, disagree, clarify and summarize points;(d) hold constructive debates;(e) close a meeting with minutes;(f) arrange international meetings.

Real estate
For real estate agents who need to improve their English in order to work with English-speaking clients. The program has been designed for practical use covering different countries and covers a range of topics that are of interest to those working in residential real estate. The program offers the participants a wide range of vocabulary that can be tailored to apply to specific scenarios and contexts.
Assertiveness Skills
For people whose jobs involve substantial communication skills, be they interpersonal or with subordinates. The objectives of the program are:(a) to develop personal effectiveness;(b) to understand the advantages of being assertive at work;(c) to recognize non-assertive behavior and its disadvantages in the organization;(d) to review personal assertiveness and develop an action plan to improve dealings with people at work.
Time ManagementFor people who need to plan and organize their own activities or the work of others and who would benefit from an increase in the effective utilization of their time. The course provides a framework and a range of techniques that enables people to utilize their time better. It helps participants:(a) identify those parts of their jobs which present the most scope for making better use of their time;(b) know how to set priorities and allocate time to achieve best results;(c) be able to use practical time management systems for planning, organizing and controlling their work;(d) manage more effectively the balance between time spent at work and personal time; and(e) set personal objectives which will provide benefits by better utilization of their time.FinanceFor professionals who need to use key language in financial management, financial services and investment. The course equips participants to deal with real business situations by introducing genuine and versatile language. The program is aimed exclusively at executives who are already conversant with the concepts of finance, and who need to use their professional skills in an international, English-speaking environment.  HYPERLINK "javascript:hideans('more5')" Meeting Skills
For people who need to organize, attend and/or preside over meetings for various purposes. The program aims to cover the language skills necessary to present one's viewpoint successfully in a meeting and to give strategy tips that will add to the productivity of meetings. It helps participants to:(a) open a meeting with initial formalities;(b) structure a meeting;(c) suggest, recommend, agree, disagree, clarify and summarize points;(d) hold constructive debates; (e) close a meeting with minutes; (f) arrange international meetings.
Human Resources [Recruitment & Interviewing skills, effective Performance Appraisals]

For HR professionals who need to apply their knowledge in an international, English-speaking environment. The aim is to enable students, already familiar with the Human Resources field, to function effectively in real business situations through the introduction of genuine, versatile language based on realistic and relevant scenarios.
 HYPERLINK "javascript:hideans('more7')" Selling SkillsThe program develops proficiency in English language used in areas of sales and marketing. It helps to develop effective selling skills with a customer care focus.iSkill Workshop [Effective Presentations]This workshop aims at developing good presentation skills in the business environment. It helps improve ability to present a case clearly and confidently. It imparts the necessary language skills as well as shows a professional way of organizing one�s presentation in any given context. A unique method is used of breaking up a presentation into its core components (introduction, building up, the body, conclusion etc.) and taking up each as a separate subject. Thus, throughout the course, the students can expect to focus on the key sections of a presentation. This ensures that they build their confidence and skill to prepare and speak on every part of a presentation. It helps participants to:
know the key components of a presentation.
know how to tailor each according to a given context.�
have the language skills that would be required to make a presentation in a business environment.
be able to make a presentation flow.
know how to compare, contrast, highlight, reformulate , reiterate and digress.
know how to present facts and figures.
be able to interact with the audience.iWorkshop [Time Management]This workshop helps provide a framework and a range of techniques that enables people to utilize their time better. It helps people who, in the course of their jobs, need to plan and organize their own activities or the work of others and who would benefit from an increase in the effective utilization of their time.�By the end of the 2 day workshop the delegates should be able to:-
identify those parts of their jobs which present the most scope for making better use of their time;
know how to set priorities and allocate time to achieve best results;
�be able to use practical time management systems for planning, organizing and controlling their work;
manage more effectively the balance between time spent at work and personal time; 
set personal objectives which will provide benefits by better utilization of their time.iWorkshop [Professional email writing]The workshop aims at developing effective Email writing skills so that participants will be able to convey their meaning clearly and concisely whilst creating the necessary impact. It is for professionals who, in the course of their jobs, need to plan and work with Emails in English.� The course contents includes :�
Email writing technique
Language for:
Making and replying to requests
Dealing with problem
Confirming arrangements
Clarifying message
Making and replying to complaints
How to make Emails friendly and add a punch to it
Setting out and organising good Emails
Using standard phrases used in Emails
Practice in real life scenarios
Using appropriate punctuation
iWorkshop [Effective Public Speaking]
This workshop aims at developing the required confidence and key strategies for public speaking. It is aimed at professionals and working people who in daily course of life, need to give presentations, address strangers in large groups or who have to execute meetings and other public events like conferences, seminars or lectures, etc.
iWorkshop [Business Etiquettes]
This workshop helps give the participants an edge over other competent and well-qualified people by helping enhance the participant�s way of carrying themselves in any business situation. Thus, the participant emerges better equipped and confident to take on any sort of business situation, with glimpses of work culture in different regions of the world as well. The workshop encompasses language used in context of-
meetings
introductions
wining, dining and gifting
  It emphasizes other aspects as well like-
grooming
appearance
dressing
gender sensitization
communicationiWorkshop [Effective  Business Communication]
This workshop is geared to developing communication skills at the workplaces by focusing on the verbal and non-verbal aspects of communication so that the participants are trained to use body language and para-language effectively. Active listening is dealt with in detail as communication often breaks down when people �hear� rather than listen. The contents include-
Analysis of own personality
Creating an awareness of own strengths and weaknesses
Managing conflicts
Managing criticism
Further options (if needed)- Telephoning Etiquettes, email Writing and Presentation skillsiTeach
These modules are for teachers wishing to enhance their skills using a communicative approach to their teaching methodology. Each module is of 3-4 hours duration and take place every Saturday � one module in the morning and one in the afternoon. Alternatively, they can be conducted on site over consecutive days. All the sessions are practical in nature with active participation. The workshop involves some teaching practice.
iExpressA specially designed General Purpose Program (GPP) course geared towards people who have insufficient time for a full course and want immediate batches. Develops language proficiency in English at a lower level required in day-to-day social or professional lives. Use of iOL replaces the inlingua Student�s book. There is, thus, a blend of classroom and online learning following an International syllabus. Students can alter their timings as per their requirements-can join anytime, drop out any time and rejoin the batch anytime. Attendance is not an issue here. Gives a chance to students who are seeking complimentary classes, due to dissolved batches, missed classes, drop-outs, demo classes, etc.  The course also caters to students waiting for a batch post level re-assessments (move up or down) at designated levels.iExecutive
For groups of 3-5 people who are looking for a GPP course that fits into a 3 weeks schedule and who want an exclusive learning with maximum attention from the trainer. It is faster than a regular GPP but gives more learning time as compared to a private 1+2 with better economics. The course caters to students who do not want to wait for a course to start or have VISA time constraints. Attendance is important once the course begins. At higher levels, use of iOL totally replaces any Student�s book and the syllabus is more International.(








inlingua Product Training [updated on 4th May, 2014]

	-  PAGE 10 -





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